Rheoli Cyfleusterau

Learning Programme Content

Bydd darpariaeth y Rhaglen Ddysgu yn cynnwys tair elfen orfodol:

• Cymwysterau,
• Sgiliau Hanfodol
• Hyfforddiant yn y gwaith/i ffwrdd o'r gwaith

45 credyd yw’r isafswm credydau gofynnol ar gyfer Llwybr Lefel 2 mewn Gwasanaethau Cyfleusterau.

64 credyd yw’r isafswm credydau gofynnol ar gyfer Llwybr Lefel 3 mewn Gwasanaethau Cyfleusterau.

113 credyd yw’r isafswm credydau gofynnol ar gyfer Llwybr Lefel 4 Rheoli Cyfleusterau (Generig).

185 credyd yw’r isafswm credydau gofynnol ar gyfer Llwybr Lefel 4 Rheoli Cyfleusterau (Gwasanaethau Adeiladau).

282 credyd yw’r isafswm credyd gofynnol ar gyfer Llwybr Lefel 5 Rheoli Cyfleusterau (Gwasanaethau Adeiladau).

Entry requirements

Lefel 2 a Lefel 3

Nid oes unrhyw ofynion sylfaenol ac nid yw cymwysterau ffurfiol yn angenrheidiol. Fodd bynnag, mae’n bosibl y bydd rhai dyletswyddau yn golygu gweithio o uchder, gweithio mewn mannau caeedig a gwaith yn yr awyr agored ym mhob tywydd.

Mae cyflogwyr yn ceisio denu ymgeiswyr o amrywiaeth eang o gefndiroedd a gyda gwahanol brofiadau ac maent yn awyddus iawn i glywed gan ymgeiswyr sydd â phrofiad mewn sectorau cysylltiedig fel arlwyo, glanhau, gwasanaethau i gwsmeriaid, adeiladu, peirianneg a lletygarwch.

Bydd disgwyl i’r ymgeiswyr feddu ar sgiliau llythrennedd a rhifedd sylfaenol y bydd y brentisiaeth hon yn adeiladu arnynt, bod yn barod i weithio fel rhan o dîm a bod â diddordeb brwd mewn darparu gwasanaethau i gwsmeriaid o safon uchel.

Lefel 4 a Lefel 5

Oherwydd bod angen sgiliau cyfathrebu ysgrifenedig ffurfiol a sgiliau rheoli cyllidebau ar gyfer y rôl swydd, ffefrir prentisiaid sydd â gradd A i C mewn Saesneg a Mathemateg, neu Sgiliau Hanfodol lefel 2. 

Lefel 3 yw’r gofyniad Sgiliau Cyfathrebu Hanfodol ar gyfer y llwybr hwn. Nid yw’r llwybrau lefel uwch yn addas ar gyfer dysgwyr sy’n iau nag 18 oed. 

Apprenticeship pathway learning programme(s)

Lefel 2: Gwasanaethau Cyfleusterau

Lefel 2: Gwasanaethau Cyfleusterau Cymwysterau

Rhaid i ddysgwyr gyflawni un o’r cymwysterau cymhwysedd a gwybodaeth isod.

Essential Skills Wales (ESW)

Saesneg-Cymraeg yw ieithoedd asesu cymwysterau Sgiliau Hanfodol Cymru

On/Off the Job training

Cyfanswm nifer y credydau ar gyfer Llwybr Lefel 2: Gwasanaethau Cyfleusterau yw 45/372 awr.  Mae hyn yn cynnwys y canlynol:

Cymhwyster cymhwysedd = 20

Cymhwyster gwybodaeth = 13

Sgiliau Hanfodol Cymru = 12 ar gyfer Cyfathrebu a Chymhwyso Rhif

On/Off the Job Essential Skills details (Minimum Credit & Hours)

• 6 chredyd/60 GLH ar gyfer Lefel 1 Cyfathrebu Sgiliau Hanfodol Cymru
• 6 chredyd/60 GLH ar gyfer Lefel 1 Cymhwyso Rhif Sgiliau Hanfodol Cymru

Lefel 3: Rheoli Cyfleusterau

Lefel 3: Rheoli Cyfleusterau Cymwysterau

Rhaid i fyfyrwyr gyflawni un o’r cymwysterau cymhwysedd a gwybodaeth isod.

Essential Skills Wales (ESW)

Essential Skills Wales qualifications assessment languages are English-Welsh

On/Off the Job training

The minimum number of credits for the Level 3: Facilities Management Pathway is 64 credits/356 hours.  This is made up of the following:

Competency qualification = 31

Knowledge qualification = 21

ESW = 12 for Communication and Application of Number

On/Off the Job Essential Skills details (Minimum Credit & Hours)

• 6 credits/60 GLH Level 2 Essential Skills Wales Communication
• 6 credits/60 GLH Level 2 Essential Skills Wales Application of Number

Facilities Management

Facilities Management Cymwysterau

Participants must achieve one of the following competence and knowledge qualifications below.

Essential Skills Wales (ESW)

Essential Skills Wales qualifications assessment languages are English-Welsh

On/Off the Job training

The minimum number of credits for the Level 4: Facilities Management (Generic) pathway is 113/596 hours. This is made up of the following:

Competency qualification = 47 credits

Knowledge qualification = 48 credits

ESW = 18 for Communication, Application of Number and ICT/Digital Literacy

On/Off the Job Essential Skills details (Minimum Credit & Hours)

• 6 credits/60 GLH Level 3 Essential Skills Wales Communication
• 6 credits/60 GLH Level 2 Essential Skills Wales Application of Number
• 6 credits/60 GLH Level 2 Essential Skills Wales Digital Literacy

Facilities Management (Building Services)

Facilities Management (Building Services) Cymwysterau

Participants must achieve one of the following competence and knowledge qualifications below.

Essential Skills Wales (ESW)

Essential Skills Wales qualifications assessment languages are English-Welsh

On/Off the Job training

The minimum number of credits for the Level 4: Facilities Management (Building Services) pathway is 185/600 hours. This is made up of the following:

Competency qualification = 47 credits

Knowledge qualification = 120 credits

ESW = 18 credits for Communication, Application of Number and ICT/Digital Literacy

On/Off the Job Essential Skills details (Minimum Credit & Hours)

• 6 credits/60 GLH Level 3 Essential Skills Wales Communication
• 6 credits/60 GLH Level 2 Essential Skills Wales Application of Number
• 6 credits/60 GLH Level 2 Essential Skills Wales Digital Literacy

Facilities Management (Building Services)

Facilities Management (Building Services) Cymwysterau

Participants must achieve the following competence and knowledge qualifications below.

Essential Skills Wales (ESW)

Essential Skills Wales qualifications assessment languages are English-Welsh

On/Off the Job training

The minimum number of credits for the Level 5: Facilities Management (Building Services) pathway is 282/1238 hours. This is made up of the following:

Competency qualification = 24 credits

Knowledge qualification = 240 credits

ESW = 18 credits for Communication, Application of Number and ICT/Digital Literacy

On/Off the Job Essential Skills details (Minimum Credit & Hours)

• 6 credits/60 GLH Level 3 Essential Skills Wales Communication
• 6 credits/60 GLH Level 2 Essential Skills Wales Application of Number
• 6 credits/60 GLH Level 2 Essential Skills Wales Digital Literacy

Other additional requirements

None

Progression

Level 2: Facilities Services

Progression into this Foundation level

Apprentices can enter this level from any background and qualifications are not essential.

Possible progression routes could be as follows:

• Advanced Apprenticeship in Facilities Management
• Progression to team leader, supervisor roles
• Level 3 Diploma in Property, Caretaking and Supervision Skills
• First Line Management qualifications at Level 3
• Lateral move to a Foundation level Building Services pathway
• Possible progression to a Building Services Apprenticeship (subject to relevant work
• experience)

Ultimately the apprentice could progress to a higher level management position in Facilities Management, managing several contracts and a large number of staff.

Level 3: Facilities Management

Progression into this Apprenticeship

Applicants will come from a variety of routes, which may include any of the following:

• Previous experience in, or a Foundation Apprenticeship in Building Services, Construction, Catering, Cleaning, Customer Services, Business Administration and Team Leading
• Foundation Apprenticeship in Facilities Services
• Welsh Baccalaureate and experience in one of the areas mentioned above

Progression from this Apprenticeship

• Level 4 Certificate in Facilities Management Practice, or the British Institute of Facilities Management (BIFM) qualifications at Level 4, 5 and 6
• Into high level management positions as a Senior Manager , managing multiple contracts with numerous staff
• Into further and higher education for example Foundation degree in Facilities Management
• Progression through membership of professional organisations

On completion of the apprenticeship apprentices can apply for Associate membership of the Royal Chartered Institute of Surveyors (RICS) and the British Institute of Facilities Management (BIFM).

Level 4: Facilities Management (Generic) & Level 4:  Facilities Management (Building Services)

Progression into this Higher Apprenticeship from one of the following:

• Relevant experience in the sector
• Apprenticeship in FM
• Apprenticeship in Catering, Security, Business Administration, Building Services
• Level 3 vocational qualifications in a relevant area

Progression routes from this Higher Apprenticeship:

• Level 5 apprenticeship in FM
• British Institute of Facilities Management (BIFM) qualifications at Level 5
• Specialised job roles in FM such as contract management, Site Planning Manager and Compliance Manager
• Membership of professional organisations

Apprentices will be able to apply for BIFM and the Royal Institution of Chartered Surveyors (RICS) associate membership. The apprentice will learn about the range of professional organisations as part of Employment Rights and Responsibilities.

Level 5: Facilities Management (Building Services)

Progression into this Higher Apprenticeship:

• Higher (level 4) or Advanced Apprenticeship in FM
• Level 3 or 4 qualifications with relevant experience

Possible progression routes could be as follows:

• British Institute of Facilities Management (BIFM) qualifications at Level 6
• Membership of professional qualifications such as BIRM and the Royal Institution of Chartered Surveyors (RICS)
• Progression to senior roles within the sector such as Business Development, Head or Director of Facilities

Equality and diversity

It is important that apprenticeship Pathways are inclusive and can demonstrate an active approach to identifying and removing barriers to entry and progression. Pathways should advance equality of opportunity between persons who share protected characteristics and those persons who do not as identified in the Equality Act 2010.

The Protected characteristics identified in the Equality Act are age, disability, gender re-assignment, race, religion or belief, sex, sexual orientation, pregnancy and maternity. Marriage and civil partnership is also included although only in respect of the requirement to eliminate discrimination in employment.

Training providers and employers MUST also comply with the other duty under the Equality Act 2010 to ensure that applicants are not discriminated against in terms of entry to the industry based upon those nine protected characteristics.

Facilities Management in Wales has the lowest proportion of employees aged between 16 and 24 (3%), and the second highest proportion of employees aged over 55 (21%). 12% of the FM workforce has a disability.*

Facilities Services in Wales is fairly split between the genders, 60% male and 40% female. 85% of the workforce is aged 45+ with 15% being 65+. 18% of the workforce have a disability.*

*Classifications as part of the Equality Act 2010 and those having a work limited disability only (February 2018).

The statistics indicate that the sector in Wales faces issues around an ageing workforce, a need to attract younger staff. The Facilities Management sector is not as easily defined as other industries in the economy and does not have always enjoy the same profile. As a result, it is not always an obvious career choice for those entering the workforce and in the past there has not been a clear entry point into the industry. Consequently, staff tend to enter Facilities Management at a later stage in their career and are therefore typically older.

There is a general lack of understanding amongst the population about Facilities Management as a good career with good pay and prospects and professional status.

Instructus Skills is taking the following steps to address diversity issues in the workforce:

• Raising awareness in schools about Facilities Management as a career through work with careers advisors Working with the Association of Women in Property and Women in Facilities Management.

• Use of non-stereotypical images on the careers website and materials
• Case studies for Facilities Management Apprentices, which reflect more women, young people and Black, Asian and Minority Ethnic employees.

Apprenticeships are seen as a vital route to encourage, and facilitate, a greater diversity of individuals into the industry. Employers and training providers are encouraged to offer additional support and mentoring to ensure that apprentices complete their training.

Instructus Skills will monitor take up and achievement of all Apprenticeships through the Apprenticeship Review and Approvals Group (ARAG) and continue to take steps to address any barriers to take up and achievement as part of our Sector Qualifications Strategy.

Employment responsibilities and rights

Employment Responsibilities and Rights (ERR) is no longer compulsory.  But it is recommended that all apprentices (especially the 16 years -18 year group) receive a company induction programme.

Responsibilities

It is the responsibility of the Training Provider and Employer to ensure that the requirements of this pathway are delivered in accordance with the Welsh Government Apprenticeships Guidance.

Further information may be obtained from: Welsh Government

DfES-ApprenticeshipUnit@gov.wales

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